Quiva Connect LogoPrivacy Policy

Privacy Policy

Last updated: January 31, 2026

Introduction

At Quiva Connect ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use The Circle - Language Learning Network mobile application and our related services.

Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect information such as your username, email address, and profile information you choose to provide.

Usage Data

We collect information about how you interact with The Circle, including your learning progress, language preferences, interactions with other users, and features you use.

Device Information

We may collect device-specific information such as your device model, operating system, unique device identifiers, and mobile network information.

Communication Data

When you communicate with other users through The Circle or contact our support team, we collect and store those communications.

How We Use Your Information

  • To provide, maintain, and improve our services
  • To personalize your learning experience and track your progress
  • To facilitate communication between users in the language learning community
  • To send you updates, notifications, and important information about our services
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms of service

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With Other Users: Your profile information and learning progress may be visible to other users in The Circle community as part of the language learning network features.
  • With Service Providers: We may share information with third-party service providers who assist us in operating our services, such as cloud hosting, analytics, and customer support.
  • For Legal Reasons: We may disclose information if required by law or to protect our rights, property, or safety, or that of our users.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability (receive your data in a structured format)

To exercise these rights, please contact us at the email address provided below.

Children's Privacy

The Circle is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@quivaconnect.com

Address: Quiva Connect, [Your Address]